Guest Control / Services - Melia Hotels

Facts at A Glance

Client industry

Travel and hospitality


The client sought a solution that would enable a better luxury hotel experience for guests and more efficient and cost effective room service, real-time alerts for maintenance issues, and reliable data collection and control for continual process and experience improvements.


Custom IoT edge and data architecture platforms
Mobile application for guest and management
Google Cloud


Automated room security and amenity controls
Faster response time for maintenance issues
Lower cost of room service
Better guest experience